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Shipping Policy

 

All orders are processed within 5 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

This may vary if orders are marked as 'Made to Order' - Please check the information tags on the product pages.

Please note high order volumes, as well as holiday seasons, may impact processing times. We will always keep you updated via Text/Email if this is the case.

Local Delivery 

Free local delivery is available for orders within Chandigarh, India. 

Deliveries are made from 12pm-8pm on Sunday-Thursday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Domestic Shipping (India)

We offer Free Shipping all across India, regardless of order size, via tracked DTDC Courier. DTDC offers 2-7 day delivery turnaround all across India.

International Shipping 

We offer a flat rate shipping of $19.00 USD worldwide, all international orders are shipped via UPS Express. UPS Express offers a 4-10 day delivery turnaround worldwide.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Silhoutech Enterprises Pvt Ltd / GARUDA-SS is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I Check the Status of my Shipment?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at help@garuda-ss.com with your name and order number, and we will look into it for you.