MTO – Made to Order and Measure
Products marked as MTO are either started or completed once you have placed the order.
You may contact us and discuss all measurements prior to placing your order, alternatively you can place the order at which point you will be provided a set of measurements (via Mail, Facebook, Skype or another preferred communication channel) for your chosen product which you can then advise how you wish to adjust.
We ship orders twice per month.
On the 15th and 30th of each month.
Pants and Top Base Layers - 2 week turn around from order to shipment
Order Placed Week 1 = Shipment 15th of same month (2 weeks)
Order Placed Week 2 = Shipment 30th of same month (3 weeks)
Order Placed week 3 = Shipment 30th of same month (2 weeks)
Order Placed week 4 = Shipment 15th of next month. (3 weeks)
Jackets – 3 week turn around from order to shipment
Order Placed Week 1 = Shipment 30th of same month (3 weeks)
Order Placed Week 2 = Shipment 15th of next month (4 weeks)
Order Placed Week 3 = Shipment 15th of next month (3 weeks)
Order Placed Week 4 = Shipment on 30th of next month (4 weeks)
If you require the product sooner than our timeline indicates, you may inquire and we shall advise if your request is possible based on our scheduling.
Any delays will be communicated well in advance via your preferred communication channel, or ideally at the time of the order being placed.
If a product is marked as BOTH ‘Sold Out’ and ‘MTO’ – This means we do not currently possess the raw materials (fabric, zips etc) to product said product.